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Submit Information (Action)

The Submit Information action creates a user task.

Use it when someone must enter data, upload files, or complete a form before the process can continue.

Note

This action is configured in the Builder configurator. See Builder Navigation and Workspace Basics for the surrounding UI.

Status

The current status of the step is shown directly under the Step Type. Specific problems can be seen by expanding the box.

Configuration

Task Name and Add Instructions

Use Task Name to give the step a clear label.

Use Add Instructions to tell the assigned user what to submit.

Keep both fields specific. Good labels make the task easier to find and complete.

Use Role to define who is responsible for the task.

Roles are configured at process level in the Roles tab.

Context

Use Context to pass values into the task.

This can include system values like Executing-Actor and instanceID, or your own symbols.

Select Output

Choose the symbols in Select Output that the user must provide.

These fields define the result of the task.

Use this for form values, uploaded content, or any structured input needed later in the process.

Note

Only selected output symbols are returned by this step.

Details and Delay

Open DETAILS for advanced settings.

Use Add Delay if the task should become active later.

Enable Workdays only if the delay should ignore weekends and non-working days.

Connections

Use Connections to review incoming and outgoing links for this step.

Data

Use Data to manage automatic context modifications and local symbols.

Automatic context modifications update process values when the task is completed.

Local symbols store step-specific values that are only relevant inside this action.

Use cases

Submit Information works well when a person must provide new data explicitly.

  • Data entry: Enter invoice values, case details, or registration data.
  • File upload: Upload IDs, contracts, receipts, or supporting documents.
  • Structured input: Capture feedback, answers, or declarations in a defined format.

Works well with

  • Review steps for validation or approval after submission.
  • Document Generation steps to turn submitted data into a report or contract.
  • Timer or Delay logic to escalate when information is missing.
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